Frequently Asked Question

What is my email and email password?
Last Updated 2 months ago

The format for your emailĀ is as follows:

firstname - Your first name (i.e. John)

lastname - Your last name (i.e. Smith)

MM - Month of birth (i.e. 01)

DD - Day of birth (i.e. 23)

So, for John Smith, his email would be

Automatically for the first time you log in, your email password is Laonline2023!

However, if you have already logged in, your password is the one you created.

Forgot your password? Click HERE to submit a ticket.

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